About ExpressCare Direct

Why Choose ExpressCare Direct

At ExpressCare Direct, we know that in healthcare, every delivery matters. From prescriptions and lab specimens to critical supplies, our mission is to bridge the gap between providers, patients, and the resources they depend on. What sets us apart is more than just speed — it’s trust, compliance, and care.

We are fully committed to:

  • Reliability: On-time delivery, every time.

  • Safety: HIPAA-compliant handling and strict transport protocols.

  • Service: Professional drivers trained to manage sensitive healthcare items.

  • Transparency: Real-time updates and tracking for peace of mind.

When lives and health depend on it, you need more than a courier — you need a partner. That’s the ExpressCare Direct difference.

How It Works

Working with ExpressCare Direct is simple and seamless:

  1. Request a Quote
    Fill out our quick online form or contact us directly to share your delivery needs.

  2. Schedule Your Pickup
    Choose a time that works for you — we offer same-day and flexible scheduling options.

  3. Professional Pickup
    Our trained drivers arrive at your location to securely collect prescriptions, specimens, or supplies.

  4. Safe & Compliant Transport
    Items are handled with the highest safety standards, including temperature control and chain-of-custody protocols.

  5. On-Time Delivery
    We deliver directly to the destination and provide confirmation so you always know your items arrived safely.

ExpressCare Direct, LLC is a professional medical courier service based in North Carolina. We specialize in the secure, HIPAA-aware transport of medical specimens, prescriptions, and healthcare supplies for hospitals, clinics, and veterinary offices across the Piedmont Triad and Charlotte/Salisbury corridor.

Our mission is clear: deliver with precision, protect patient safety, and give providers peace of mind. Every delivery follows strict chain-of-custody and temperature-control standards, ensuring accuracy and reliability from pickup to drop-off.

As a locally owned and insured company, we understand the urgency and responsibility behind every request. Whether it’s a STAT run or a scheduled route, you can trust ExpressCare Direct to keep healthcare moving — on time, every time.

Our Values & Commitment

At ExpressCare Direct, we know that every delivery represents more than just a package — it represents a patient’s health and peace of mind. That’s why we are committed to:

  • Professionalism – Courteous drivers and clear communication at every step.

  • Compliance – HIPAA-aware handling and strict chain-of-custody protocols.

  • Compassion – Respecting the sensitivity and urgency behind every request.

  • Reliability – On-time, accurate deliveries you can depend on.

We hold ourselves to the highest standards because when lives depend on it, there’s no room for error.

Who We Serve

ExpressCare Direct proudly supports a wide range of healthcare providers and patients including:

  • Hospitals and health systems

  • Private clinics and specialty practices

  • Pharmacies and compounding facilities

  • Diagnostic and research laboratories

  • Veterinary offices and animal hospitals

  • Individual patients in need of prescription delivery

No matter the size of your organization or the urgency of your request, we tailor our services to meet you needs.

Our Team

Behind every delivery is a team that understands the responsibility of handling critical healthcare items. Our drivers are trained professionals who follow strict safety and compliance protocols while treating every package with the same care they would for their own loved ones. With ExpressCare Direct, you're not just hiring a courier - you're partnering with people who take your mission as seriously as you do.

Illustration of a diverse healthcare team of medical professionals
Illustration of a diverse healthcare team of medical professionals